Privacy policy
INFORMATION ON THE PROTECTION OF PERSONAL DATA AND CONSENT TO THE TREATMENT OF THE SAME (D. LGS. 196/2003)
Dear User, with reference to the Legislative Decree 30th June 2003, no. 196, containing provisions on the protection of personal data, Country House Tuscany (of which belong the “Azienda Agricola Cappannelle" di Bianchi Gianni and the Holiday House "Borgo Santa Maria in Valle” di Cacioli Marusca, hereinafter called "Company") informs you, in your quality of data subject, that personal data, voluntarily provided by you (hereafter, "Data"), will be treated as follows.
1. NATURE OF DATA CONFERENCE
The user is free to provide personal data contained in the request forms.
Failure to provide such data may make it impossible to obtain what has been requested.
2. MODALITY OF DATA PROCESSING
The Data will be collected and processed by the Company for the purposes listed in the previous point no. 1) either manually or with the aid of electronic or automated means, and include - in compliance with the limits and conditions set forth in art. 11 of Legislative Decree no. 196/2003 - all the operations, or complex of operations, foreseen by the same decree with the term "treatment".
The Data are kept and controlled by the Company in compliance with the confidentiality and security measures provided for by the same Decree in art. 31 and sub. and are kept in paper form within a protected room and inside virtual folders protected by access password.
The Data may be processed - on behalf of the Company - by employees, collaborators, professionals and / or companies, charged with carrying out specific processing services or activities complementary to those of the Company, or necessary for the execution of the Company's operations and services.
3. TYPE OF PROCESSED DATA
a. Information provided voluntarily by the user
Information voluntarily issued by the user for needs of the same.
b. Check-in procedure and transcription of the client's details.
The Italian legislation imposes according to the Art. 109 of the Consolidated Law on Public Security Laws and the law no. 135 of 29th March 2001 (Reform of national tourism legislation), and of Ministerial Decree 07/01/2013 (Provisions concerning the communication to the Police Headquarters of the arrival of persons accommodated in accommodation facilities) to record the client's personal details at the time of his arrival in one of the apartments of Country House Tuscany at the web site alloggiatiweb.poliziadistato.it of Public Safety. The Company fulfills this obligation by transmitting the particulars of its welcome guests in electronic format to the competent Police Headquarters.
If the client refuses to provide his / her personal details at the time of check-in, Country House Tuscany will not be able to host him/her.
In order to allow an efficient operational management of its activities, the Company asks the customer when registering his personal details, the following consents (whose conferment is not mandatory) in compliance with art. 23 of Legislative Decree 196/2003:
1. the authorization or refusal of external data relating to my stay for the sole purpose of allowing the reception of messages and phone calls addressed to me;
2. the authorization or denial to the conservation and management of the customer's personal data through web-based application in order to speed up the operational, administrative and quality control procedures, eg. speed up the registration procedures in case of my subsequent stays;
3. the authorization or denial to send to the customer's home and to send it also by e-mail, occasional documentation on the updates of the rates and offers made by the Holiday House and to transmit via e-mail the customer satisfaction questionnaire;
The personal data of the customer provided during check-in will be processed by the personnel in charge of processing and appropriately trained on the security of personal data and the right to privacy, and may be disclosed:
a) to public bodies or offices according to legal and / or contractual obligations;
b) to the competent authorities for the obligation to register customers, according to Art. 109 of the Consolidated Law on Public Safety Law and on the basis of the law no. 135 of 29th March 2001 (Reform of national tourism legislation);
c) to debt collection companies and banking institutions for the management of receipts and payments deriving from the execution of the stay;
d) to third-party suppliers (rental companies, etc.) to satisfy the provision of services requested by the customer;
e) to any consultants and external companies specifically appointed to perform accounting, tax and tax consultancy services on our behalf;
The client remains free to exercise his rights pursuant to art. 7 of Legislative Decree 196/2003, by contacting the Data Controller for the Company.
4. PURPOSE OF DATA PROCESSING
Pursuant to Article 13 letter a) of the aforementioned legislative decree, the collection and other processing operations of the Data are carried out by the Company for the following purposes:
a) marketing and advertising;
b) sending information and promotional material;
c) sending commercial communications;
e) detection of the degree of satisfaction of the products and / or services offered by the Company;
f) sending invitations for information and promotional events;
g) compliance with legal obligations.
5. RIGHTS OF THE INTERESTED PARTY AND METHOD OF EXERCISE
Pursuant to art. 7 of Legislative Decree no. 196/2003, we remind you that you have the right to obtain:
a) confirmation of the existence of the Data and its communication in an intelligible form;
b) information about the Data;
c) the updating, correction or - if you are interested - the integration of the Data;
d) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the Data were collected or subsequently processed;
e) the attestation that the operations referred to in letters c) and d) above have been brought to the attention, also with regard to their content, of those to whom the Data have been communicated or disseminated, except in the case where fulfillment is found to be impossible or involves the use of resources manifestly disproportionate to the protected right.
Always pursuant to art. 7 of the aforementioned decree, you also have the right to object, in whole or in part:
a) or legitimate reasons, to the processing of the Data, even if pertinent to the purpose of the collection;
b) to the processing of data for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication.
To exercise the aforementioned rights, you may send a request, by registered letter or e-mail, to one of the following addresses.
If you have rented one of the apartments of Country House Tuscany "Cappannelle" ("Little Love Nest" or "Relax & Love") the request has to be sent to:
Azienda Agricola Cappannelle di Bianchi Gianni, Via Vecchia Aretina n. 5/7, 52029 Castiglion Fibocchi (AR), e-mail: [email protected].
If you have rented one of the apartments of Country House Tuscany "Borgo Santa Maria in Valle" ("Fontanina", "Covo", "Soppalco" and "Baita") the request has to be sent to:
Holiday House “Borgo Santa Maria in Valle” di Cacioli Marusca, Via delle Biole n. 50, 52100 Arezzo, Italy, e-mail: [email protected].
The rights referred to in letters a) and b) may also be exercised by verbal request.
6. HOLDER AND MANAGER OF THE TREATMENT
Pursuant to art. 28 of Legislative Decree 196/2003, the Data Controllers are:
- for the apartments "Little Love Nest" and "Relax & Love", located in Castiglion Fibocchi (AR), the Data Controller is Azienda Agricola Cappannelle di Bianchi Gianni through its legal representative;
- for the apartments "Fontanina", "Covo", "Soppalco" and "Baita", located in Laterina (AR), the Data Controller is Holiday House “Borgo Santa Maria in Valle” di Cacioli Marusca through its legal representative.
7. THE “RESPONSIBILITIES” OF THE TREATMENT
Pursuant to art. 29 of Legislative Decree 196/2003, Responsible for the processing of data relating to the hosting of the web based application for the management of the check-in are:
- Azienda Agricola Cappannelle di Bianchi Gianni (for the apartments "Little Love Nest" and "Relax & Love", located in Castiglion Fibocchi - AR);
- Holiday House “Borgo Santa Maria in Valle” di Cacioli Marusca (for the apartments "Fontanina", "Covo", "Soppalco" and "Baita", located in Laterina - AR).
Dear User, with reference to the Legislative Decree 30th June 2003, no. 196, containing provisions on the protection of personal data, Country House Tuscany (of which belong the “Azienda Agricola Cappannelle" di Bianchi Gianni and the Holiday House "Borgo Santa Maria in Valle” di Cacioli Marusca, hereinafter called "Company") informs you, in your quality of data subject, that personal data, voluntarily provided by you (hereafter, "Data"), will be treated as follows.
1. NATURE OF DATA CONFERENCE
The user is free to provide personal data contained in the request forms.
Failure to provide such data may make it impossible to obtain what has been requested.
2. MODALITY OF DATA PROCESSING
The Data will be collected and processed by the Company for the purposes listed in the previous point no. 1) either manually or with the aid of electronic or automated means, and include - in compliance with the limits and conditions set forth in art. 11 of Legislative Decree no. 196/2003 - all the operations, or complex of operations, foreseen by the same decree with the term "treatment".
The Data are kept and controlled by the Company in compliance with the confidentiality and security measures provided for by the same Decree in art. 31 and sub. and are kept in paper form within a protected room and inside virtual folders protected by access password.
The Data may be processed - on behalf of the Company - by employees, collaborators, professionals and / or companies, charged with carrying out specific processing services or activities complementary to those of the Company, or necessary for the execution of the Company's operations and services.
3. TYPE OF PROCESSED DATA
a. Information provided voluntarily by the user
Information voluntarily issued by the user for needs of the same.
b. Check-in procedure and transcription of the client's details.
The Italian legislation imposes according to the Art. 109 of the Consolidated Law on Public Security Laws and the law no. 135 of 29th March 2001 (Reform of national tourism legislation), and of Ministerial Decree 07/01/2013 (Provisions concerning the communication to the Police Headquarters of the arrival of persons accommodated in accommodation facilities) to record the client's personal details at the time of his arrival in one of the apartments of Country House Tuscany at the web site alloggiatiweb.poliziadistato.it of Public Safety. The Company fulfills this obligation by transmitting the particulars of its welcome guests in electronic format to the competent Police Headquarters.
If the client refuses to provide his / her personal details at the time of check-in, Country House Tuscany will not be able to host him/her.
In order to allow an efficient operational management of its activities, the Company asks the customer when registering his personal details, the following consents (whose conferment is not mandatory) in compliance with art. 23 of Legislative Decree 196/2003:
1. the authorization or refusal of external data relating to my stay for the sole purpose of allowing the reception of messages and phone calls addressed to me;
2. the authorization or denial to the conservation and management of the customer's personal data through web-based application in order to speed up the operational, administrative and quality control procedures, eg. speed up the registration procedures in case of my subsequent stays;
3. the authorization or denial to send to the customer's home and to send it also by e-mail, occasional documentation on the updates of the rates and offers made by the Holiday House and to transmit via e-mail the customer satisfaction questionnaire;
The personal data of the customer provided during check-in will be processed by the personnel in charge of processing and appropriately trained on the security of personal data and the right to privacy, and may be disclosed:
a) to public bodies or offices according to legal and / or contractual obligations;
b) to the competent authorities for the obligation to register customers, according to Art. 109 of the Consolidated Law on Public Safety Law and on the basis of the law no. 135 of 29th March 2001 (Reform of national tourism legislation);
c) to debt collection companies and banking institutions for the management of receipts and payments deriving from the execution of the stay;
d) to third-party suppliers (rental companies, etc.) to satisfy the provision of services requested by the customer;
e) to any consultants and external companies specifically appointed to perform accounting, tax and tax consultancy services on our behalf;
The client remains free to exercise his rights pursuant to art. 7 of Legislative Decree 196/2003, by contacting the Data Controller for the Company.
4. PURPOSE OF DATA PROCESSING
Pursuant to Article 13 letter a) of the aforementioned legislative decree, the collection and other processing operations of the Data are carried out by the Company for the following purposes:
a) marketing and advertising;
b) sending information and promotional material;
c) sending commercial communications;
e) detection of the degree of satisfaction of the products and / or services offered by the Company;
f) sending invitations for information and promotional events;
g) compliance with legal obligations.
5. RIGHTS OF THE INTERESTED PARTY AND METHOD OF EXERCISE
Pursuant to art. 7 of Legislative Decree no. 196/2003, we remind you that you have the right to obtain:
a) confirmation of the existence of the Data and its communication in an intelligible form;
b) information about the Data;
c) the updating, correction or - if you are interested - the integration of the Data;
d) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the Data were collected or subsequently processed;
e) the attestation that the operations referred to in letters c) and d) above have been brought to the attention, also with regard to their content, of those to whom the Data have been communicated or disseminated, except in the case where fulfillment is found to be impossible or involves the use of resources manifestly disproportionate to the protected right.
Always pursuant to art. 7 of the aforementioned decree, you also have the right to object, in whole or in part:
a) or legitimate reasons, to the processing of the Data, even if pertinent to the purpose of the collection;
b) to the processing of data for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication.
To exercise the aforementioned rights, you may send a request, by registered letter or e-mail, to one of the following addresses.
If you have rented one of the apartments of Country House Tuscany "Cappannelle" ("Little Love Nest" or "Relax & Love") the request has to be sent to:
Azienda Agricola Cappannelle di Bianchi Gianni, Via Vecchia Aretina n. 5/7, 52029 Castiglion Fibocchi (AR), e-mail: [email protected].
If you have rented one of the apartments of Country House Tuscany "Borgo Santa Maria in Valle" ("Fontanina", "Covo", "Soppalco" and "Baita") the request has to be sent to:
Holiday House “Borgo Santa Maria in Valle” di Cacioli Marusca, Via delle Biole n. 50, 52100 Arezzo, Italy, e-mail: [email protected].
The rights referred to in letters a) and b) may also be exercised by verbal request.
6. HOLDER AND MANAGER OF THE TREATMENT
Pursuant to art. 28 of Legislative Decree 196/2003, the Data Controllers are:
- for the apartments "Little Love Nest" and "Relax & Love", located in Castiglion Fibocchi (AR), the Data Controller is Azienda Agricola Cappannelle di Bianchi Gianni through its legal representative;
- for the apartments "Fontanina", "Covo", "Soppalco" and "Baita", located in Laterina (AR), the Data Controller is Holiday House “Borgo Santa Maria in Valle” di Cacioli Marusca through its legal representative.
7. THE “RESPONSIBILITIES” OF THE TREATMENT
Pursuant to art. 29 of Legislative Decree 196/2003, Responsible for the processing of data relating to the hosting of the web based application for the management of the check-in are:
- Azienda Agricola Cappannelle di Bianchi Gianni (for the apartments "Little Love Nest" and "Relax & Love", located in Castiglion Fibocchi - AR);
- Holiday House “Borgo Santa Maria in Valle” di Cacioli Marusca (for the apartments "Fontanina", "Covo", "Soppalco" and "Baita", located in Laterina - AR).